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Store Policies


Ordering Online

Ordering Online with us is safe and secure!

Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by check, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us immediately after your package arrives for a return authorization claim number. All claims MUST be made within 3 days of receipt of order. Shipping charges will not be refunded. Returned products must be in absolutely new and unused condition for refund. All products that are returned (not exchanged) will be assessed a 15% restocking charge.

15% Restocking Charge on returns without exchange
25% Restocking Charge on Plumbing/Hose/Fittings

1-1/2% Interest per month on past due accounts

2% Additional charge for credit card transactions when card isn't present

All returns MUST have an RGA. NO RETURNS AFTER 30 DAYS!

NO RETURNS ON SPECIAL ORDER ITEMS or USED ITEMS!

Shipping Information

Shipping charges are calculated on a per-product basis. Please make note of the shipping charges associated with each item.

Pricing

All pricing on the website is subject to change at any time. Any pricing, determined to be incorrect by the seller, will void that sale and release both parties (buyer and seller) from any obligation for completing that transaction.

Kryptronic Internet Software Solutions